![]() Ribbon tabs are now optimized when selecting a picture or a table within the topic editor: they could flicker and loose focus when moving the cursor in various parts of a topic. HelpNDoc’s project analyzer is a wonderful assistant which helps produce the most perfect documentation: it provides project statistics, list of hyperlinks, library items and keywords, spelling mistakes… It can now also list all anchors created anywhere in the project. ![]() Enhanced project analyzer: list and locate all anchors in your documentation projects Thankfully, the newly released HelpNDoc 6.9 includes a very powerful bar code and QR code creator: technical writers can easily and rapidly encode complex information as machine-readable images, and let their audience use bar code readers or smart-phones to decrypt them! HelpNDoc can currently create the following bar code formats: EAN-8, EAN-13, MSI, QR Code, UPC-A and UPC-E.įurthermore, HelpNDoc treats bar codes and QR codes as reusable library items, meaning that they can be shared between topics and rapidly modified from the project’s central library: any changes will be automatically replicated wherever they are used. This can be cumbersome for some documentation formats (such as printed Word and PDF documents, eBooks…) as it can lead to multi-line, hardly-readable and cryptic content that the end-user need to understand or type without mistakes. ![]() Dr.It is not uncommon for technical writers to have to share lengthy URLs or alpha-numeric data in their user manuals. To do that, they ins ert screenshots with explanations of the program interface elements into the manuals. When drafting documentation, the writer has the task of showing visually how everything works and wh ere everything is located. Price – from $190 per year or $290 forever as a part of the older version (free version is available)ĭr.Explain is one of the few programs that automate the process of creating user documentation. We consider them best suited for the role. Today we’ve chosen out top 5 programs and services for creating user documentation. For example, the ability to structure future documentation, create sections, make explanations on screenshots, export content into various formats (HTML, CHM, PDF) and much more. Specialized software has many features to provide for simplification. Such documentation is often written in text editor, but it greatly complicates an already lengthy process. When everything is ready – post the manual on your website and/or implement it into your software to help the users. ![]() You need to thoroughly study the program, predict what difficulties users may encounter, describe all the features of the product, create a logical structure, add enough screenshots and explanations. However, drafting technical documentation for software or services is never an easy task. Such cases have a negative impact on the reputation of the company and it is better to secure yourself in advance – create a thought-out user manual. What is more, sometimes tech support lines are overflooded and users simply cannot reach them. Rude technical support workers are also quite common. Tech support can let you down – either accidentally or due to the incompetence of employees. It most likely wouldn’t – there is an impressive number of users who would rather prefer to the user manuals than appeal to tech support and have to wait for an answer and talk to someone they don’t know. But wait, wouldn’t technical documentation be overridden by technical support? We will provide you with information about the market’s best user documentation tools that will turn this impossible task into an easy walk. If the process of providing documentation for your product causes you trouble, this overview is for you. Nevertheless, writing documentation for software or a web service is an important part of the development process. Developers often put off the task of writing user documentation because they consider it time-consuming, costly or downright boring. ![]() It goes without saying that drafting technical documentation for a product is no less complex than writing code for it. How to write user documentation for software: best programs and services ![]()
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